Privacy Policy
Effective Date: October 15, 2025
Magnet Forensics Inc. (“MFI”) and its affiliates’ (collectively, “Magnet Forensics”) are committed to protecting your privacy rights and the information you provide to us This Privacy Policy (“Policy”) sets forth how Magnet Forensics collects, uses, and discloses personal information through our products and services, including our website (https://www.magnetforensics.com/), email, and any offerings where we may collect personal information, either online or offline (together, our “Services”).
Please read this Policy and our Terms and Conditions (“Terms”) carefully before using our Services. By using our Services or otherwise providing personal information to us, you acknowledge and agree to our Terms and consent to our collection, use, and disclosure practices as described in this Policy. If you do not agree, please discontinue use of our Services.
I. Personal Information We Collect
“Personal information” (or “personal data”) generally means information that identifies, relates to, describes, is reasonably capable of being associated with, or could reasonably be linked, directly or indirectly with you or your household. Personal information does not include data that is publicly available, de-identified, or aggregated. We may combine your personal information with data we obtain from our Services, other users, or other parties. We reserve the right to convert, or permit others to convert, your personal information into deidentified, anonymized, aggregated, or pseudonymized data, as permitted by law.
What personal information we collect may differ depending on how you interact with us and the functionalities you use, but our primary reason for collecting personal information is to provide Services to our customers.
We may collect the following categories of personal information:
| CATEGORY OF PERSONAL INFORMATION | EXAMPLES | PURPOSE(S) FOR COLLECTION |
|---|---|---|
| Contact Information, Business Contact Information, and Identifiers | Real name, account name, username, unique personal identifier, online identifier, IP address, email address, phone number, business email, job title, company, or other similar identifiers | To allow you to participate in the features we offer To maintain your accounts with us To communicate with you, including about our products, updates to our terms and policies, and to obtain your feedback To send you marketing materials and advertisements To recognize you when you use our Services To show you relevant ads while you browse the internet or use social media To send you relevant coupons, discounts, or promotions Auditing, research and analysis, to maintain and improve our Services, and for any other internal business purposes To detect and prevent fraud against you and/or us For potential litigation and other legal or regulatory requirements |
| Commercial Information | Records of products or services purchased, obtained, or considered, or other purchasing or consuming histories or tendencies | To allow you to participate in the features we offer To provide you with appropriate products and recommendations To help you find relevant products more quickly To tailor our communications to you To provide customer service and support To send you relevant coupons, discounts, or promotions To improve our Services, and our products, marketing and advertising Auditing, research and analysis, to maintain and improve our Services, and for any other internal business purposes To detect and prevent fraud against you and/or us |
| Event Information | Webinar or virtual summit registration information; attendance logs. | To provide education webinars and similar content. |
| Demographic Information | Age and birth date | To allow you to participate in the features we offer To send you relevant marketing materials and advertisements To tailor our communications to you To improve our Services, and our products, marketing and advertising Auditing, research and analysis, to maintain and improve our Services, and for any other internal business purposes To detect and prevent fraud against you and/or us For potential litigation and other legal and regulatory requirements |
| Internet or Other Electronic Network Activity Information | Internet or other similar activity, browsing history, search history, information on a consumer’s interaction with a website, application logs, device data and registration, social media account information | To allow you to participate in the features we offer To provide you with appropriate products and recommendations To help you find relevant products more quickly To tailor our communications to you To provide customer service and support To send you relevant coupons, discounts, or promotions To improve our Services and our products, marketing, and advertising Auditing, research and analysis, to maintain and improve our Services, and for any other internal business purposes To detect and prevent fraud against you and/or us |
| Geolocation Data | Your physical location based on information you provide directly or inferred from your IP address | To allow you to participate in the features we offer To send you relevant coupons, discounts, or promotions Auditing, research and analysis, to maintain and improve the Service, and for any other internal business purposes |
| Audiovisual Information | Audio recordings of customer care calls, video, or similar information | To provide you with customer service To improve our products and Services For litigation and other legal and regulatory requirements |
| Communications with Us | The contents of your communications with us via phone, email, text message, chat (with a Magnet representative or with a chatbot) or other means (such as survey responses, product reviews, and comments on our blog and social media pages) | To communicate with you about our products and Services, your orders, and to provide customer service and support To improve our websites, apps, products, and marketing To allow you to participate in our promotions, sweepstakes, contests, and loyalty programs To detect and prevent fraud against you and/or us For litigation and other legal and regulatory requirements |
| Inferences About You from Any Other Category of Information We Collect | Information reflecting your preferences, characteristics, trends, or attitudes | To provide you with appropriate products and recommendations To improve our Services, and our products, marketing and advertising To provide you with a better website or app experience Auditing, research and analysis, to maintain and improve our Services, and for any other internal business purposes To detect and prevent fraud against you and/or us |
| Training and Certification Information | Name, email address, entity, training registration, certifications held, training and certification history, progress logs. | To provide training. To provide education tracking. |
| Biometric Information | Fingerprints, facial recognition data, voiceprints, or other biometric identifiers | This information is limited to certain products and services for identity verification purposes. |
| Telemetry Information | Product usage information | This information is for research, marketing, and product improvement purposes. Depending on the product, this information may not be collected on an identifiable basis. |
We may collect other information on a de-identified or aggregated basis. This information is not identifiable to any individual. Magnet does not attempt to re-identify information that has been aggregated.
We may also obtain personal information about you from other sources, including our vendors, subsidiaries, and affiliates. In some circumstances, we may obtain personal information about you from other parties, including business partners, resellers, and data brokers, some of which may sell the information to us. To understand your rights and choices regarding personal information collected by other companies, please consult the privacy policies of the businesses that you interact with.
If you are a job applicant, employee, contractor, or otherwise affiliated with Magnet Forensics in a professional context, please see our Job Applicant and Employee Privacy Notice for information about how we process your personal information in that context.
II. Sources From Which We Collect Personal Information
Generally, we may collect the categories of personal information described above from the following categories of sources:
- directly from you, when you:
- visit our offices or contact us;
- request information about our Services;
- purchase and use our Services;
- respond to surveys, request whitepapers/newsletters/access to blogs; and
- attend Magnet Forensics’ events and/or Magnet Forensics’ booth at tradeshows.
- through the use of tracking technologies on our online Services
- other companies we do business with, which may include your employer
- service providers that help us to run our business
- advertising networks
- social networks
- internet service providers
- data analytics providers
- third-party data suppliers
- other third parties, including your personal contacts or customers
- derived from other information we collect or otherwise created by us
III. Why We Disclose Personal Information
We may disclose your personal information for any purposes not inconsistent with this Policy, our written statements at the point of collection, or applicable law. In general, we may disclose personal information as follows:
- Within our group of companies including with our affiliates, subsidiaries, locations, etc.
- With our agents, vendors, consultants, and other business providers for them to provide their services to us. For example, we may disclose your personal information to provide and improve customer service, operate and improve our business and our Services, help run our promotions, process payments, perform auditing and quality control, communicate with you, and otherwise operate our business.
- With our advertising partners for the purposes of ad targeting, remarketing, and customized advertising content.
- As necessary, for the following purposes: (a) to comply with any legal process; (b) to respond to requests from public and government authorities; (c) to enforce our Terms; (d) to protect our operations and our rights, privacy, safety, or property, and/or that of you or others; and (e) to allow us to pursue available remedies or limit the damages that we may sustain.
- With our insurers and professional advisers for the purposes of managing risks, obtaining professional advice, exercising or defending against legal claims, etc.
- With other businesses in connection with or during negotiations of any reorganization, acquisition, merger, sale, joint venture, assignment, transfer or other disposition of all or any portion of our business, assets, or stock (including in connection with any bankruptcy or similar proceeding).
IV. Cookies and Tracking Technologies
We may use cookies and other tracking technologies (such as web beacons and pixels) to collect and store information about your interactions with our website, including information about your browsing behavior. Our website also supports third-party tracking technologies through which our service providers and third parties, such as advertising partners, can collect and use information regarding your interactions with our websites as further detailed below. Information collected through cookies is processed in accordance with this Policy. Please see Cookie Policy for more information about the cookies we may use.
V. Opt-Out Preference Signals
Our website recognizes the Global Privacy Control (“GPC”) signal. If you are using a browser setting or a plug-in that sends an opt-out preference signal to each website you visit, we will treat that as a valid request to opt out. To download and use a browser supporting the GPC browser signal, click here: https://globalprivacycontrol.org. If you choose to use the GPC signal, you will need to turn it on for each supported browser or browser extension you use.
Some internet browsers incorporate a “Do Not Track” feature that signals to websites you visit that you do not want to have your online activity tracked. Given that there is not a uniform way that browsers communicate the “Do Not Track” signal, our website does not currently interpret, respond to or alter its practices when it receives “Do Not Track” signals sent by browsers, mobile devices, or other mechanisms.
VI. Storage Location of the Personal Information We Collect
Your personal data is processed, hosted, and/or